Thank you for choosing Plush Buy Us. We are committed to providing a smooth, transparent, and reliable shopping experience from the moment you place your order until your package arrives. All orders are shipped from our U.S. fulfillment network, and we proudly deliver to customers worldwide.
Delivery Times
Our delivery process is designed to be efficient and predictable for all regions.
- Standard Delivery Time: 7–9 working days
- Handling Time: 1–3 business days
- Shipping Time: 4–6 business days
- All orders are shipped from our U.S. fulfillment centers
- We offer worldwide shipping, and delivery times may vary slightly depending on the destination country. For specific international delivery questions, our support team is available to assist you.
Shipping Details
- Cash on Delivery (COD): Not available
- Shipping Carriers: We work with reliable global courier partners to ensure safe and timely delivery
- Payment Method: All payments are prepaid and processed securely through Stripe, a globally trusted payment platform
- No Hidden Fees: All prices shown on our website are final. There are no additional or unexpected charges at checkout
Stripe supports multiple secure payment options including Visa, Mastercard, American Express, Apple Pay, Google Pay, and Stripe‑verified payment links. Your payment information is encrypted and never stored on our servers.
Order Management
- Cancellation Before Shipping: You may cancel your order before it is shipped by contacting us at sales@plushbuyus.com
- Cancellation After Shipping: Orders may still be canceled after dispatch, and refunds will be processed according to our Return & Refund Policy
Order Confirmation
After placing your order, you will receive an order confirmation email. Once your order is dispatched, you will receive a shipping confirmation email along with tracking details.
Delivery Service
- Worldwide Door‑to‑Door Delivery: We deliver directly to your address in most countries
- No PO Box Deliveries: We do not deliver to PO Boxes. Please provide a complete residential or commercial address
Order Tracking
- Tracking ID: Once your order ships, you will receive a tracking number from the courier
- Track Online: You can follow your parcel's progress using the courier's online tracking system
Dispatched Order Process
- Order Dispatch: All orders are dispatched from our U.S. fulfillment centers
- Logistics Support: Our logistics team ensures your products are handled with care and delivered efficiently at no additional cost to you
Contact Information
For any shipping or delivery‑related questions, please contact us:
Demarcus Parker –
Customer service was responsive and helpful with sizing questions.
Keeley Mayert –
Worn it multiple times and it still looks new. No signs of wear, and it handles light weather just fine.
Margarete Klein –
Highly recommend for It’s stylish, comfortable, and full of pride. I love wearing mine everywhere
Lilla Stoltenberg –
Would be awesome to have more color options or a limited edition version with embroidered details. Still, the red one is a standout.
Elton King –
Perfect birthday gift for my brother who’s a big fan. He wears it all the time!
Taryn Gaylord –
Perfect for game days or casual wear. A must for any Tuskegee fan.
Kelly McKenzie –
Warm, stylish, and fits great. Got compliments on day one!
Annalise Hand –
Top-quality build! The wool blend feels thick and warm, and the stitching is strong.
Doug Ratke –
Pockets are roomy and useful. The only thing that is missing is a zip pocket for additional safety, but it is still very useful.
Minnie Wintheiser –
The perfect way to show your Tuskegee pride is with this jacket! It looks great, feels great, and gets noticed everywhere I go. Fans and alumni alike must have this.