Thank you for choosing Plush Buy Us. We are committed to providing a smooth, transparent, and reliable shopping experience from the moment you place your order until your package arrives. All orders are shipped from our U.S. fulfillment network, and we proudly deliver to customers worldwide.
Delivery Times
Our delivery process is designed to be efficient and predictable for all regions.
- Standard Delivery Time: 7–9 working days
- Handling Time: 1–3 business days
- Shipping Time: 4–6 business days
- All orders are shipped from our U.S. fulfillment centers
- We offer worldwide shipping, and delivery times may vary slightly depending on the destination country. For specific international delivery questions, our support team is available to assist you.
Shipping Details
- Cash on Delivery (COD): Not available
- Shipping Carriers: We work with reliable global courier partners to ensure safe and timely delivery
- Payment Method: All payments are prepaid and processed securely through Stripe, a globally trusted payment platform
- No Hidden Fees: All prices shown on our website are final. There are no additional or unexpected charges at checkout
Stripe supports multiple secure payment options including Visa, Mastercard, American Express, Apple Pay, Google Pay, and Stripe‑verified payment links. Your payment information is encrypted and never stored on our servers.
Order Management
- Cancellation Before Shipping: You may cancel your order before it is shipped by contacting us at sales@plushbuyus.com
- Cancellation After Shipping: Orders may still be canceled after dispatch, and refunds will be processed according to our Return & Refund Policy
Order Confirmation
After placing your order, you will receive an order confirmation email. Once your order is dispatched, you will receive a shipping confirmation email along with tracking details.
Delivery Service
- Worldwide Door‑to‑Door Delivery: We deliver directly to your address in most countries
- No PO Box Deliveries: We do not deliver to PO Boxes. Please provide a complete residential or commercial address
Order Tracking
- Tracking ID: Once your order ships, you will receive a tracking number from the courier
- Track Online: You can follow your parcel's progress using the courier's online tracking system
Dispatched Order Process
- Order Dispatch: All orders are dispatched from our U.S. fulfillment centers
- Logistics Support: Our logistics team ensures your products are handled with care and delivered efficiently at no additional cost to you
Contact Information
For any shipping or delivery‑related questions, please contact us:
Curt Lowe –
I received this as a free gift and it was a wonderful surprise! The quality is impressive for a complimentary item.
Elva Hoover –
I was a bit worried about delivery times, but my order arrived right on schedule. No delays at all.
Yvette Glenn –
The round neck collar is comfortable and doesn’t feel tight. I wear this jumper to relax at home and it’s become one of my favorites.
Ada Lane –
The pullover style makes it simple to put on and take off. I like the rib-knit cuffs—they help keep the sleeves in place and add to the overall look.
Jewell Stanley –
I love how soft and warm this jumper feels. The ghost design is really eye-catching and makes it stand out. It fits perfectly and is comfortable to wear all day.